Molly and James (Princess Sara)

Molly and James are a harsh head maid and chef who forced Sarah and Becky to work.

Overall

 * 1) They weren't that important in the novel, but in this anime they are both unlikable jerks.
 * 2) Like Miss Minchin, they mistreat and abuse Sarah and Becky in most episodes.
 * 3) They are physically abusive to Sarah and Becky, often arbitrarily.

Molly

 * 1) She's physically abusive to Sara and Becky.
 * 2) Similar to Miss Minchin, she forced Sara to work.

James

 * 1) Like Molly, he's also physically abusive to Sara and Becky.

Overall

 * 1) They are very tolerable sometimes in early episodes.
 * 2) They reedem themselves in episode 35, where they become nice to Sarah while she is gravely ill.
 * 3) For all their faults, they seem quite happy together.

Molly

 * 1) She does not force Sara to work and advises Minchin to get the poor girl a doctor.
 * 2) She reedems herself in episode 35, when she becomes a nice person.
 * 3) Asami Mukaidono did a good job for voicing her.

James

 * 1) He also seems to appreciate a job well done, as he was willing to let Sara have supper even after coming back late in episode 19
 * 2) Like Molly, he reedems himself in episode 35, when he improves.
 * 3) Daisuke Gori did an nice job for voicing him (who sadly passed away on January 17, 2010 due to suicide).